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أسئلة مكررة

Answer: You can place an order online by visiting our website, selecting the products you wish to purchase, and adding them to your shopping cart. After that, you can proceed with the payment process and confirm your order.

Answer: Orders are usually delivered within 24-48 hours after confirmation. You will receive a notification via email once your order has been shipped.

Answer: Yes, you can modify or cancel your order within 30 minutes of placing it. After that, we may not be able to make any changes. Please contact customer service to request the change.

Answer: Yes, we offer a money-back guarantee on products that are defective or not as described. You can request a return or exchange of the product within 14 days of receipt.

Answer: We accept a variety of payment methods including credit cards, debit cards, and cash on delivery.

Answer: Yes, we have a dedicated section for organic and gluten-free products. You can find these products in-store or on our website.

Answer: You can check the availability of a product by visiting its page on our website. If it's not available, you can sign up for restock notifications.

  • Answer: Yes, all products have detailed ingredient information on the packaging. You can also find this information on our website.

  • Answer: We are committed to providing only fresh products. If you find any expired product, please notify our staff immediately, and we will take steps to replace or refund it.

  • Answer: Yes, we provide promotions and discounts on a variety of products. You can follow our social media page or subscribe to our newsletter to receive the latest offers.

    Answer: Our store hours are from 8:00 AM to 11:00 PM throughout the week.
  • Answer: You can use the "Store Locator" feature on our website to find the nearest branch to you.

  • Answer: You can contact customer service via phone, through the contact form on our website, or via email.

  • Answer: Certainly! You can visit the promotions section on our website for a list of current offers.

  • Answer: We take complaints seriously. You can submit a complaint through customer service, and we will address it as soon as possible.
  • Answer: We take all necessary measures to protect your personal information using data encryption and implementing appropriate security procedures.

  • Answer: Yes, we collect information about shopping behavior to improve the customer experience and offer personalized promotions.

  • Answer: You can read our privacy policy on our website, where we outline how we collect, use, and protect your information.

  • Answer: Yes, we use cookies to enhance user experience on our website. You can manage your cookie preferences through your browser settings.

  • Answer: You can unsubscribe from marketing messages by clicking the unsubscribe link located at the bottom of any marketing email we send.